Customer Education Specialist


    About the Job:

    We are seeking a passionate and dedicated Customer Education Specialist to join our team. As a Customer Education Specialist, you will play a key role in developing and delivering educational content and training programs to our customers. This position offers an exciting opportunity to make a meaningful impact by empowering our customers with the knowledge and skills they need to succeed.


    • Develop and deliver educational content and training programs to our customers, including online courses, webinars, workshops, and documentation.
    • Collaborate with internal teams, including product development, marketing, and customer support, to ensure alignment of educational content with product features and customer needs.
    • Identify customer training needs and develop customized training plans to address them.
    • Serve as a subject matter expert on our products and industry best practices, providing guidance and support to customers as needed.
    • Evaluate the effectiveness of educational programs through feedback analysis and performance metrics, and make continuous improvements to enhance the learning experience.
    • Stay updated on industry trends and emerging technologies to incorporate into educational content and training programs.
    • Build and maintain strong relationships with customers, acting as a trusted advisor and resource for their ongoing learning and development needs.

    Minimum Qualifications:

    • Bachelor’s degree in Education, Instructional Design, Communications, or a related field.
    • Minimum of 2 years of experience in customer education, training, or instructional design.
    • Strong presentation and communication skills, with the ability to effectively convey complex concepts in a clear and engaging manner.
    • Experience developing educational content and training materials, including written documentation, presentations, and multimedia resources.
    • Proficiency in learning management systems (LMS) and e-learning authoring tools.
    • Excellent organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.
    • Customer-centric mindset and a passion for helping others succeed.


    The remuneration package for this position will be competitive and based on experience and qualifications. In addition to a competitive base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development and advancement.

    Apply now

    Nullam posuere feugiat lobortis. Curabitur elementum non ipsum amet quis vestibulum.

    About the role

    Job posted

    Job type




    Required skills


    Similar jobs

    Vestibulum finibus mollis risus quis posuere. Etiam ac tempus arcu.

    Senior Staff Data Scientist


    Staff Software Engineer


    Junior Software Engineer


    Resume Specialist (Part-time)


    Mid-Market Account Executive


    Strategic Finance Lead